Shipping & Returns

RETURN OF PURCHASE

If your order meets the following criteria, submit your return through the Returns Portal:

• The product is unopened and unused 
• The purchase was made directly through ziipbeauty.sg
• The return request is submitted within 30 days of the purchase date

If you’ve experienced any damages or issues with your device, please reach out to us for assistance here. Defective devices may qualify for a replacement under warranty, within two years of purchase date.

ZIIP reserves the right to update this Return Policy at any time.

If you have any additional questions, please contact the support team here.