Due to the Lunar New Year holiday, our Hong Kong warehouse will be closed from 29th January to 2nd February. There may be slight delays in processing and shipping orders during this period. We will dispatch your orders promptly once the warehouse reopens. We apologize for any inconvenience this may cause and appreciate your understanding.
ZIIP offers free ground shipping on all orders over S$410.
Express Shipping 3-5-Days
ZIIP currently ships to the Singapore.
If your order meets the following criteria, submit your return through the Returns Portal:
If you’ve experienced any damages or issues with your device, please reach out to us for assistance here. Defective devices may qualify for a replacement under warranty, within two years of purchase date.
ZIIP reserves the right to update this Return Policy at any time.
If you have any additional questions, please contact the support team here.
