Due to the Ching Ming Festival, our Hong Kong warehouse will be closed between 4th Apr- 7th Apr. There might be a slight delay in processing and shipping your orders during this period. We will dispatch your orders promptly once the warehouse reopens. We apologize for any inconvenience this may cause and appreciate your understanding during this time.
ZIIP offers free ground shipping on all orders over S$410.
Express Shipping 3-5-Days
ZIIP currently ships to the Singapore.
If your order meets the following criteria, submit your return through the Returns Portal:
If you’ve experienced any damages or issues with your device, please reach out to us for assistance here. Defective devices may qualify for a replacement under warranty, within two years of purchase date.
ZIIP reserves the right to update this Return Policy at any time.
If you have any additional questions, please contact the support team here.
